Help for “Video Poker Multi Bonus”

Can I win real cash or prizes by playing this game?

Our games are for entertainment purposes only and do not include any real money gambling.  They can be played entirely for free, and there is no requirement to pay for credits unless you do not want to wait for your next free bonus.  We try to make this clear in our store listing that there is no chance to win real money by playing. We do appreciate that you’ve chosen our game to play, and hope you have fun with it – thank you!

How do I play this game?

Playing is simple — start by selecting a game mode from the main screen.  For example, you can select “Jacks or Better Classic,” “Jacks or Better – Multiplay,” swipe left/right to reveal more playable modes (there are 30+ in total), etc.  Tap the settings menu button and then tap “Rules” to see more details on how to play a specific game mode.  Good luck and have fun!

How do I  increase my level?

Every hand you play makes progress toward the next level.  The more you bet, the faster you make progress through the levels.  Each level is harder to attain than the last, but the free credits bonus you receive with each new level also increases.

I had a problem with purchasing game credits — what can I do?

Please tap the “Email Support” button inside the settings menu for Video Poker Multi Bonus.  Describe the problem in the email and we will resolve the issue.

I got a new phone or tablet — how do I restore progress from my previous saved game?

Please tap the “Email Support” button inside the settings menu for Video Poker Multi Bonus on your old phone or tablet.  Mention that you have a new device and we will work with you to transfer progress to the new device. If you no longer have your old phone, please tap the “Email Support” button inside the settings menu on your new device, and we will work with you to locate and restore your previous game progress.

How do I get a bigger daily bonus?

Every consecutive day you play, the daily bonus multiplier increases — to a maximum of 5x.  If you miss playing for a day or more, the daily bonus multiplier will reset to 1x and you must play 4 more days in a row to build back up to 5x.  As long as you play every day, the multiplier will stay at 5x.